/* Help Centre (rachnaye.com/help) — landing, track order, FAQ + raise-a-request. Loads alongside
   blog-home.css, which already supplies the page-level clearance/alignment fix (.blog-hub) and
   the shared input/button/tag primitives (.blog-input, .blog-btn-primary, .blog-btn-outline,
   .blog-hero-tag, .blog-breadcrumb, .blog-form-msg, .blog-subscribe-success) — this file only adds
   what's genuinely specific to these three pages. */

.help-hero-title {
  font-family: "Montserrat", sans-serif;
  font-weight: 700;
  font-size: 34px;
  line-height: 1.2;
  color: #1c1c1c;
  margin: 10px 0 20px;
}

/* Landing — search + tiles */
.help-search {
  margin-bottom: 32px;
  max-width: 640px;
}

.help-search-input {
  width: 100%;
  font-family: "Mukta", sans-serif;
  font-size: 15px;
  padding: 14px 20px;
  border-radius: 999px;
  border: 1px solid #d9d9d9;
  box-sizing: border-box;
}

.help-search-input:focus {
  outline: none;
  border-color: #ff5c3e;
}

.help-tile-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 18px;
}

.help-tile {
  display: flex;
  flex-direction: column;
  gap: 6px;
  background: #faf9f6;
  border: 1px solid #ececec;
  border-radius: 14px;
  padding: 20px 22px;
  text-decoration: none;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.help-tile:hover {
  transform: translateY(-2px);
  box-shadow: 0 10px 24px rgba(0, 0, 0, 0.08);
}

.help-tile-highlight {
  background: #1c1c1c;
  border-color: #1c1c1c;
}

.help-tile-label {
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 15px;
  color: #1c1c1c;
}

.help-tile-highlight .help-tile-label {
  color: #fff;
}

.help-tile-desc {
  font-family: "Mukta", sans-serif;
  font-size: 13px;
  color: #6b6b6b;
}

.help-tile-highlight .help-tile-desc {
  color: #d9d9d9;
}

/* Track order */
.help-track-card {
  background: #faf9f6;
  border: 1px solid #ececec;
  border-radius: 16px;
  padding: 28px 30px;
  max-width: 760px;
}

.help-track-row {
  display: flex;
  align-items: flex-end;
  gap: 20px;
  flex-wrap: wrap;
}

.help-track-field {
  flex: 1 1 200px;
}

.help-track-field label {
  display: block;
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 12.5px;
  color: #1c1c1c;
  margin-bottom: 6px;
}

.help-track-and-or {
  font-family: "Montserrat", sans-serif;
  font-size: 12px;
  color: #9a9a9a;
  padding-bottom: 12px;
}

.help-track-results {
  margin-top: 26px;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.help-track-order {
  background: #fff;
  border: 1px solid #ececec;
  border-radius: 12px;
  padding: 18px 20px;
}

.help-track-order-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-family: "Montserrat", sans-serif;
  font-weight: 700;
  font-size: 14px;
  color: #1c1c1c;
  padding-bottom: 12px;
  margin-bottom: 12px;
  border-bottom: 1px solid #ececec;
}

.help-track-item {
  padding: 10px 0;
  border-bottom: 1px dashed #ececec;
}

.help-track-item:last-child {
  border-bottom: none;
}

.help-track-item-title {
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 14.5px;
  color: #1c1c1c;
  margin: 0 0 4px;
}

.help-track-status {
  display: inline-block;
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 11.5px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: #ff5c3e;
}

/* FAQ tabs + accordion */
.help-faq-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 24px 0 28px;
}

.help-faq-tab {
  font-family: "Montserrat", sans-serif;
  font-weight: 500;
  font-size: 13px;
  padding: 8px 18px;
  border-radius: 999px;
  border: 1px solid #d9d9d9;
  background: #fff;
  color: #333;
  text-decoration: none;
}

.help-faq-tab.active {
  background: #1c1c1c;
  border-color: #1c1c1c;
  color: #fff;
}

.help-faq-category-title {
  font-family: "Montserrat", sans-serif;
  font-weight: 700;
  font-size: 22px;
  color: #1c1c1c;
  margin: 0 0 18px;
}

.help-faq-accordion {
  display: flex;
  flex-direction: column;
  margin-bottom: 48px;
}

.help-faq-item {
  border-bottom: 1px solid #ececec;
}

.help-faq-question {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  background: none;
  border: none;
  cursor: pointer;
  padding: 18px 0;
  font-family: "Mukta", sans-serif;
  font-size: 15.5px;
  color: #1c1c1c;
  text-align: left;
}

.help-faq-plus {
  flex-shrink: 0;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  border: 1px solid #d9d9d9;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  color: #1c1c1c;
  transition: transform 0.2s ease;
}

.help-faq-item.open .help-faq-plus {
  transform: rotate(45deg);
}

.help-faq-answer {
  display: none;
  padding: 0 0 18px;
  font-family: "Mukta", sans-serif;
  font-size: 14px;
  line-height: 1.65;
  color: #6b6b6b;
}

.help-faq-item.open .help-faq-answer {
  display: block;
}

/* Contact section */
.help-contact-section {
  background: #faf9f6;
  border: 1px solid #ececec;
  border-radius: 16px;
  padding: 32px 34px;
}

.help-contact-cards {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
  margin: 20px 0 32px;
}

.help-contact-card {
  display: flex;
  flex-direction: column;
  gap: 4px;
  background: #fff;
  border: 1px solid #ececec;
  border-radius: 12px;
  padding: 18px 20px;
  text-decoration: none;
}

.help-contact-icon {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #1c1c1c;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  margin-bottom: 6px;
}

.help-contact-icon-whatsapp {
  background: #25d366;
}

.help-contact-card-title {
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 14.5px;
  color: #1c1c1c;
}

.help-contact-card-value {
  font-family: "Mukta", sans-serif;
  font-size: 13.5px;
  color: #6b6b6b;
}

.help-raise-request {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1.2fr);
  gap: 32px;
  background: #fff;
  border: 1px solid #ececec;
  border-radius: 14px;
  padding: 28px 30px;
}

.help-raise-request-form label {
  display: block;
  font-family: "Montserrat", sans-serif;
  font-weight: 600;
  font-size: 12.5px;
  color: #1c1c1c;
  margin-bottom: 6px;
}

/* Responsive */
@media (max-width: 991px) {
  .help-tile-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .help-contact-cards {
    grid-template-columns: 1fr;
  }

  .help-raise-request {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 575px) {
  .help-tile-grid {
    grid-template-columns: 1fr;
  }

  .help-hero-title {
    font-size: 26px;
  }

  .help-track-card,
  .help-contact-section {
    padding: 22px 20px;
  }
}